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How to use RoomPlaza

What does a fixed rental period mean?

A fixed rental period has a specific start and end date.

For example, August 2026 – July 2027 means you are expected to rent the accommodation for that entire period.

Can I book by myself?

Most of our shared apartments are offered to complete groups. This is a core part of how our platform works, so please make sure you have a complete group before booking a shared apartment.

Your group must match the number of available bedrooms in the apartment.

For example, a 3-bedroom apartment must be booked by a group of 3 people.

Studios and one-person apartments can be booked individually.

How can I find flatmates?

If your group is not complete yet, you can use our Find a Flatmate tool to connect with other students. Make sure you select these boxes under My Profile:

 

 
Or contact your university or join a local student housing group on social media, such as:
 
How do I disconnect from my booking?

Go to My Booking, scroll down and click Disconnect from booking.

How does booking work?

1. Choose your city, start month and group size.

2. Create an account and pay the one-time €35 platform fee.

3. Make an inquiry

4. Invite flatmates to your group. Each group member must register on RoomPlaza and pay the platform fee.

5. We will review your inquiry and contact you by email with the next steps.

Need more help? 

Watch this video on how to bookhttps://youtu.be/zsuLEyywa_s?si=fgSxBDVzAYYaodpe

How does group booking work?

For shared apartments, your booking can only be processed once your group is complete and matches the number of bedrooms available.

I want to delete my account

Please note that deleting your account will also remove your paid platform access. If you want to use RoomPlaza again in the future, you will need to create a new account and pay the platform fee again.

1. Go to My Profile

2. Scroll to the bottom of the page

3. Remove my account (see below)

Tips for booking a room during busy seasons

Please note: availability is limited and bookings are handled on a first-come, first-served basis.

1. Keep an eye on new listings

Check our Instagram page for updates on when the booking season opens and which apartments are available.

2. Make sure your group is complete

For shared apartments, all group members should have a RoomPlaza account and have paid the €35 platform fee. 

We know from experience that it can cause some delay if not all members of the group have paid the platform fee. For example, if 2 people in a group of 4 have not yet paid the platform fee, a complete group with paid RoomPlaza accounts will be given priority in this case. 

3. Do not wait too long to add flatmates to your booking

If you plan to rent a shared apartment, please form a group when making a booking. We have lots of studios and mostly 3/4 person apartments (with some exceptions of more or less), you can prepare yourself for this if you would like to rent a shared flat. Please note that you cannot form a group before making an inquiry. Go to My Profile, select Show me in Find a Flatmate, to be visible to all users in the Find a Flatmate tool. 

4. Read the listing carefully

Always check the tenant requirements, rental period and whether utilities are included. Only inquire if you and your group meet the stated requirements.

If the advertisement says: 'only suitable for first-year students' and you are not a first-year student but for example a second- or third-year student, the chance of you renting the flat would be very small. 

If anyone in your group is not a first-year student, your group will not be accepted. We would suggest applying for a flat which suits the specific requirements or inquiry for an apartment which has no special requirements at all.

5. Check how many groups are ahead of you​

Each listing shows how many groups are ahead of you, for example: “3 other groups in line awaiting approval”.You can only have one active inquiry at a time, so we recommend choosing a listing with fewer to no groups ahead of you to increase your chances. Additionally, in the advertisement is stated if the utilities are included or excluded from the rental price. 

6. After making an inquiry

Once your group is complete and all required steps are done, you only need to wait for our review. If your inquiry is rejected, disconnect from the booking before making a new inquiry.

What should I know before making an inquiry?

- Availability is only shown correctly after selecting your preferred start month.

We only review inquiries from complete groups.

- The number of tenants must match the number of bedrooms.

- All group members must have paid the platform fee.

- You can only have one active inquiry at a time.

- To inquire about another apartment, first disconnect from your current booking via My Booking

When can I book for the next academic year?

Bookings usually open in spring for apartments available from August onwards. The exact opening date will be announced on Instagram.